Church Mutual Selects Kalepa's Professional Grade AI to Enhance Underwriting Operations at CM Vantage

Church Mutual Insurance Company, S.I. (a stock insurer)¹ has selected Kalepa’s Professional Grade AI platform to support underwriting operations at CM Vantage Specialty Insurance Company, the organization’s excess and surplus (E&S) carrier.

Kalepa will help CM Vantage™ underwriters evaluate and prioritize incoming submissions and reduce the operational work required to move a submission from intake to decision so underwriters can focus on risk evaluation, broker relationships, and sound underwriting decisions.

“At the end of the day, underwriting is about making good decisions,” said Alan Ogilvie, President and CEO of Church Mutual. “As the amount of information available to our teams continues to grow, AI can help us sort through that information more efficiently and consistently. We see this as a way to support our underwriters, strengthen our operations, and keep our focus where it belongs: on evaluating risk and serving our brokers.”

Kalepa’s AI platform automates operational and back-office tasks such as submission intake while supporting higher-judgment activities including triage, risk selection, rating, and portfolio decisions. The platform is designed around a division of labor in which AI handles work it can perform accurately and consistently at scale, while underwriters apply their expertise where it creates the most value.

"Our underwriters look at a lot of submissions every day," said Pam Rushing, Chief Operating Officer of Church Mutual. "The challenge isn't finding opportunities; it's making sure we're spending our time on the right opportunities. If we can reduce some of the manual work involved in gathering and organizing information, our underwriters can spend more time doing what they do best: underwriting."

The use of AI technology supports Church Mutual’s broader efforts to improve operational efficiency, enhance consistency, and equip teams with tools that help them deliver strong outcomes for brokers and customers.

“We are proud to support Church Mutual as it modernizes its operations and pursues continued profitable growth,” said Paul Monasterio, CEO and Co-Founder of Kalepa. “Kalepa will help advance that effort by changing how work is allocated across the policy lifecycle, enabling underwriters to better evaluate complex risks, work with brokers, and make the decisions that shape portfolio performance.”

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¹ Church Mutual is a stock insurer whose policyholders are members of the parent mutual holding company formed on 1/1/20. S.I. = a stock insurer. CM Vantage Specialty Insurance Company is a member of the Church Mutual family of companies.